Now Hiring - Client/Sales Support Specialist (Laboratory Industry Exp. Req.) in Acton, MA

Client/Sales Support Specialist (Laboratory Industry Exp. Req.)
Location: Near Waltham, MA
Salary: $60,000 - $70,000 DOE + Benefits + Bonus Potential
Benefits: Medical, Dental, 401K w/ Match, PTO, Paid Holidays
Job Type: Full-Time
Typical Hours: M-F, 9:00 AM – 5:00 PM
Start Date: ASAP
Sponsorship is not available
Relocation assistance is not available

Client/Sales Support Specialist (Laboratory Industry Exp. Req.) Description

Our client is looking for a detail-oriented and proactive Client/Sales Support Specialist to add to their growing team near Waltham, Massachusetts. You will be responsible for providing top-notch support to the Sales team, including keeping track of business leads, creating quotes, proposal follow-up, market research and coordinating meetings/trade shows. The ideal candidate is very customer-focused with excellent written/oral communication skills and has prior experience in a laboratory or science-based industry. To be successful, you must be well organized, computer savvy, and work independently. This is a great opportunity to join an established and growing company that prides itself on quality customer service and positively transforming the world through science.

Client/Sales Support Specialist (Laboratory Industry Exp. Req.) Responsibilities

• Support the day-to-day needs of the Sales Team to drive business growth
• Keep track of business development leads and the active sales pipeline
• Draft proposals using standardized templates
• Follow up with clients on proposals and project timelines
• Assist with industry research related to market competition and pricing
• Generate client quotes
• Coordinate details for client meetings, trade shows, and conferences
• Maintain sales KPIs & stats in the CRM
• Answer sales calls/emails and gather required information
• Serve as a positive company representative and build long-term client relationships
• Support growth initiatives and serve as a link between Sales and Marketing
• Go above and beyond to support customer and project needs

Client/Sales Support Specialist (Laboratory Industry Exp. Req.) Qualifications

• Prior experience in a support role in the laboratory-related industry is required
• Proficiency in Microsoft Office Suite is required
• Tech savvy and comfortable learning new software is required
• Ability to work on-site full time is required
• Reliable transportation & valid driver’s license required

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Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• This is an in-office position. Any concerns?
• What are your salary requirements?
• Why does this role interest you & why are you the best candidate?

Education:

• Bachelor's (Preferred)

Experience:

• laboratory industry or science-based: 1 year (Required)

Work Location: In person